Important Information for Your Trip

At Salas Travel Peru, our goal is to make your experience in Peru memorable, smooth, and stress-free. Below, you’ll find essential details that will help you prepare for your tour and understand how we operate. Please read this section carefully to ensure you’re fully informed before your adventure begins.

Pre-Tour Briefing

We offer a pre-tour briefing the day before your departure, usually at 5:00 p.m. This meeting can take place at our office in Cusco or directly at your hotel. It lasts about 30 to 45 minutes and covers the full itinerary, important recommendations, and any final questions you may have.

If you cannot attend at the scheduled time, you may coordinate a different moment by email, phone, or directly with our team.

Luggage Storage

You are welcome to store your main luggage safely at our office during your tour, free of charge.

Alternatively, you may leave it at your hotel—most accommodations in Cusco offer this service at no additional cost.

Please avoid leaving valuables in stored luggage. Items such as passports, credit cards, cash, and electronics should be kept with you or placed in the hotel’s safe. For extra security, you can seal important belongings inside a signed envelope.

Pick-Up Information

Please keep the following points in mind regarding your pick-up:

• Pick-ups are carried out only within Cusco City.

• We recommend booking a hotel in the historic center, as it offers better access for transportation.

• Your exact pick-up time will be confirmed the day before your tour.

• Due to traffic and narrow streets, pick-ups may vary by 30 to 45 minutes.

Some accommodations—especially Airbnbs—are located on streets where vehicles cannot enter. In these cases, we will coordinate the nearest accessible meeting point.

Group Tour Considerations

If you join a group tour, please keep in mind that participants may have different fitness levels and hiking speeds. Each traveler is free to walk at their own pace, and the guide will ensure the entire group stays safe and on track.

Occasionally, groups may request minor changes to the route. While we do our best to accommodate everyone, the guide has the final decision after evaluating conditions and discussing options with all participants.

Strikes & Road Blockades

Social demonstrations and strikes can occur in Peru and may affect transportation routes, train services, or access to certain areas.

If disruptions occur:

• We will adjust the itinerary to keep your tour running safely.

• In extreme situations, we may depart earlier than scheduled—sometimes even the night before.

• If a tour must be canceled or significantly modified, our operations team will coordinate all details directly with you.

Your safety is our top priority, and all decisions will be made with that in mind.

Lost or Misplaced Items

Please be mindful of your personal belongings during the tour.
You are responsible for keeping track of your items in the vehicle, restaurants, viewpoints, and all stops along the route.

We always do our best to help recover misplaced objects, but we cannot assume responsibility for lost personal items.

Altitude Sickness (Soroche)

Altitude sickness can affect travelers who arrive quickly to high elevations like Cusco or Pallay Punchu. Symptoms may include headache, nausea, shortness of breath, fatigue, or dizziness. It’s a normal reaction as the body adapts to lower oxygen levels, and most visitors experience only mild symptoms that improve with proper rest and hydration.

Acclimatization Tips

To acclimate safely, we recommend spending at least one full day in Cusco before doing any high-altitude hike. Drink plenty of water, avoid heavy meals and alcohol, and walk at a slow, comfortable pace. Coca tea or coca candies can also help reduce discomfort. If symptoms become stronger, rest, breathe deeply, and notify your guide—oxygen and basic first aid are always available.